Healthcare Leadership Excellence
The Healthcare Leadership Excellence podcast was created to share valuable insights around leadership, communication, emotional intelligence and conflict resolution. Karl Pister, with over 30 years of coaching experience, is a passionate advocate of excellent and influential leadership. In each episode, Karl discusses real-life leadership challenges through the lenses of outstanding healthcare professionals. He is committed to empowering every healthcare leader lead with integrity, excellence, and inspiration.
Podcasting since 2022 • 142 episodes
Healthcare Leadership Excellence
Latest Episodes
Episode 137: Reversing the Norm, Owning Your Career, and Leading with Intention with Cynthia Pong
Cynthia Pong joins us, and what a conversation. A former public defender in New York City turned career strategist, author, and executive coach, Cynthia brings a distinctive voice and deeply practical lens to leadership, especially for those na...
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Season 1
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Episode 137
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46:09
Episode 136: Lean, Leadership, and the Power of Reflection with Lorraine Armijos
In this episode, I speak with Lorraine Armijos, a seasoned Lean consultant, executive coach, and founder of LAR Insights. Lorraine brings nearly 20 years of experience helping healthcare leaders apply Lean in meaningful, lasting ways. She expla...
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Season 1
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Episode 136
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30:30
Episode 135: All Business Is Personal with Dr. Joseph Michelli
In this episode, I welcome back Dr. Joseph Michelli, bestselling author and global authority on customer experience. From Ritz-Carlton and Zappos to Starbucks and One Medical, Dr. Michelli has worked with some of the world’s top brands to under...
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Season 1
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Episode 135
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39:59
Episode 134: What Great Healthcare and Trader Joe’s Have in Common with Dr. Rob Orman
Dr. Rob Orman is back, and we’re talking about something most of us notice but rarely talk about in healthcare: customer service. Or, as Rob reframes it, the “patient experience”. We swap stories, both stellar and frustrating, and dig into why ...
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Season 1
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Episode 134
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34:12
Episode 133: AI Without the Hype with Dan Fox
In this episode, I sit down with Dan Fox, Managing Director of Healthcare at Drips, to explore the real-world impact and potential of AI in healthcare.Dan brings over a decade of AI experience and explains what’s changed in the last few ...
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Season 1
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Episode 133
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37:50