Healthcare Leadership Excellence
The Healthcare Leadership Excellence podcast was created to share valuable insights around leadership, communication, emotional intelligence and conflict resolution. Karl Pister, with over 30 years of coaching experience, is a passionate advocate of excellent and influential leadership. In each episode, Karl discusses real-life leadership challenges through the lenses of outstanding healthcare professionals. He is committed to empowering every healthcare leader lead with integrity, excellence, and inspiration.
Podcasting since 2022 • 140 episodes
Healthcare Leadership Excellence
Latest Episodes
Episode 135: All Business Is Personal with Dr. Joseph Michelli
In this episode, I welcome back Dr. Joseph Michelli, bestselling author and global authority on customer experience. From Ritz-Carlton and Zappos to Starbucks and One Medical, Dr. Michelli has worked with some of the world’s top brands to under...
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Season 1
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Episode 135
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39:59
Episode 134: What Great Healthcare and Trader Joe’s Have in Common with Dr. Rob Orman
Dr. Rob Orman is back, and we’re talking about something most of us notice but rarely talk about in healthcare: customer service. Or, as Rob reframes it, the “patient experience”. We swap stories, both stellar and frustrating, and dig into why ...
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Season 1
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Episode 134
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34:12
Episode 133: AI Without the Hype with Dan Fox
In this episode, I sit down with Dan Fox, Managing Director of Healthcare at Drips, to explore the real-world impact and potential of AI in healthcare.Dan brings over a decade of AI experience and explains what’s changed in the last few ...
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Season 1
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Episode 133
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37:50
Episode 132: From Clinical Chaos to Human-Centered Leadership with La Tonya Roberts
In this episode, I sit down with La Tonya Roberts, founder of Harmony Consulting Group, who brings nearly two decades of global experience in coaching, organizational development, and transformation across 30 countries. We dive into what it tak...
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Season 1
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Episode 132
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35:52
Episode 131: Getting the Job Done with Kevin Torf (Part 2)
In this episode, I welcome back Kevin Torf, CEO of T2Group, for a deeper dive into his book Getting the Job Done. Last time, we only scratched the surface. This time, we explore the full “PROJECTS” framework he’s developed over decades of proje...
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Season 1
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Episode 131
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52:03