In this episode, I sit down with Dr. Ron Friedman, social psychologist and author of Superteams, to explore what separates exceptional teams from average ones. His research, which surveyed more than 6,000 workers, found that the strongest teams get more done, make one another better, and continuously look for ways to improve.

We discuss why experimentation and intelligent risk-taking are essential for growth, and how leaders can create an environment where mistakes become opportunities to learn rather than something people feel they need to hide.

Dr. Friedman also shares practical ideas for improving meetings, giving feedback, handling disagreement, and building stronger relationships across a team. A particularly useful question for leaders is simple: “Where are we stuck?” Instead of spending meetings reporting progress, teams can use that time to solve the problems that actually need attention.

We also talk about the importance of leaders rolling up their sleeves, supporting the growth of their people, creating space for focused thinking, and sharing credit with those whose contributions can easily go unnoticed.

This conversation is filled with research-backed ideas leaders can put into practice immediately to build teams that perform at a higher level while helping the people around them become better.

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