In this episode of the Healthcare Leadership Excellence Podcast, I’m joined by Dr. Mickey Lebowitz, a board-certified endocrinologist with 40 years of clinical practice and author of The EQ Prescription. Dr. Lebowitz shares how emotional intelligence, often dismissed as a “soft skill,” is actually grounded in science and vital for preventing burnout, strengthening resilience, and improving patient care.

He presents his framework called the “EQ Zone,” which combines emotional intelligence with resiliency strategies to help physicians and healthcare leaders perform at their best in high-stress environments. He explains how the EQ Zone provides clinicians with tools to regulate emotions, make clearer decisions, and build stronger relationships with both patients and colleagues.

One of the driving insights in our conversation is that emotional intelligence isn’t optional, it’s essential. Dr. Lebowitz outlines practical ways healthcare professionals can assess and grow their EQ, including self-awareness, stress management, and empathy-driven communication.

In our discussion, Dr. Lebowitz reflects on lessons learned from his medical journey and why developing EQ is just as critical as advancing medical knowledge. He encourages healthcare leaders to invest in emotional intelligence, not only to safeguard their own well-being but also to foster teams that are resilient, collaborative, and equipped to thrive in today’s demanding healthcare landscape.

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