In this episode, I sit down with La Tonya Roberts, founder of Harmony Consulting Group, who brings nearly two decades of global experience in coaching, organizational development, and transformation across 30 countries. We dive into what it takes to lead in the middle of healthcare’s daily pressures, where leadership training is often assumed but rarely taught.

La Tonya offers insight into how leaders can listen beyond the words, notice what’s not being said, and communicate in ways that build trust. She shares how to reset during a crisis, lead with empathy, and avoid repeating mistakes by learning from past triggers.

We also get into the real meaning of DEI, how to make it practical, personal, and relevant for team leads, section heads, and front-line staff. For anyone who's put their own learning on pause, La Tonya has a clear message: if it's been years since you've invested in your growth, you’re behind.

This conversation is full of practical wisdom, grounded strategies, and just the right amount of challenge for leaders who want to keep getting better.

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