In this episode of the Healthcare Leadership Excellence podcast, I welcome Dr. Michael Brown, an NYU Medical School graduate with a strong background in internal medicine and a pioneering approach to electronic medical records (EMR). With over a decade of experience as a CIO at a major healthcare organization, Dr. Brown shares his journey from Johns Hopkins undergrad to Harvard University Health Services, where he played a crucial role in advancing healthcare technology and mentoring future leaders.

Dr. Brown discusses his unexpected career path and emphasizes the importance of adaptability and continuous learning. He reflects on his early days in EMR, where he had the opportunity to shape the technology to meet clinicians' needs. He explains how that experience influenced his later work in healthcare management and coaching. Throughout the conversation, Dr. Brown highlights the challenges physicians face with EMR systems today, particularly the overwhelming administrative burden that can lead to burnout.

Dr. Brown addresses burnout and stresses the need for systemic changes in healthcare to alleviate pressure on physicians. He advocates for listening to the concerns of healthcare professionals and suggests targeted improvements to streamline processes and reduce unnecessary tasks. He also shares his thoughts on the importance of culture in healthcare organizations, noting that a positive culture can lead to better outcomes and a more engaged workforce.

As the conversation unfolds, we explore specific strategies for managing the EMR workload and improving physician well-being.

This episode offers valuable insights for healthcare leaders looking to improve their organizations and support their teams in managing the complexities of modern healthcare. Dr. Brown’s blend of technical expertise and compassionate leadership provides a roadmap for making meaningful changes that benefit both physicians and patients.

Dr. Brown's website:

https://www.michaelbrowncoaching.com/

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