In this episode, we have the privilege of hearing from Dr. Michael Lalor, Chief Medical Officer of Trellis Supportive Care in North Carolina.

Dr. Lalor discusses the challenges that healthcare professionals often face when moving from individual contributor roles to leadership positions. He emphasizes that being an excellent individual contributor does not automatically translate to being a successful leader.

He highlights the importance of addressing issues rather than allowing them to fester. He talks about maintaining consistency in actions and communication when resolving conflicts and a three-step approach for addressing rule-breaking behavior.

Dr. Lalor then shares his perspective as a hospice doctor, acknowledging the difficulties of his profession. He explains how professionals in this field should separate themselves from the task at hand, focusing on delivering comfort and fulfilling patients' needs.

Finally, Dr. Michael Lalor emphasizes the significance of self-reflection and clear communication as essential skills. He reminds us of the importance of focusing on others and looking out for the organization and the people under our care.

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